Welcome
I’m Jennifer Fortier, MBA, CMB—your partner in navigating the complex and ever-changing world of mortgage banking. With decades of experience in the mortgage banking industry, working with credit unions, community banks, and independent mortgage banks (IMBs), I specialize in delivering strategic insights and actionable solutions tailored to your organization's unique needs. Along the way, I help your organization build core capabilities that will serve you well beyond our engagement.

Key Services

• Fractional Strategic Leadership
  Temporary or long-term leadership to guide mortgage operations teams through critical initiatives and intermediate and long-term planning.
• Operational Excellence
  • Operational reviews and assessments
  • Process design and optimization and roadmap development
• Business Impact Analysis
  • ROI analysis
  • Impact and feasibility analysis
  • Roadmap development
• Coaching for Executives, Analysts, and Strategic Planning Teams
  • Develop a team with strong analysis and planning capabilities
  • Teach how to create and communicate effective plans with a strategic mindset
  • Enable empowered teams who implement impactful changes

REACH OUT - LET'S TALK!

My promises to you:  Insight - Focus - Impact

Insight brings clarity, focus drives action, and building your core capabilities ensure lasting impacts from every engagement.